Shipping policy

Shipping Policy

Thank you for shopping at MurdaMook.world.

Order Processing

All of our products are made to order. Orders are typically processed within 1–3 business days before they are shipped.

Shipping Times

Estimated delivery times vary depending on your location.

United States: 3–7 business days after production
Canada: 5–10 business days
International: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or customs processing.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing the correct shipping address. If an incorrect address is entered and the order has already entered production or shipped, additional shipping charges may apply.

Lost or Damaged Packages

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We will work to replace the item or provide a refund when appropriate.

Questions

If you have any questions about your order, please contact our customer support team.